FAQ’s
Q. Will I receive a tracking number for my order?
A. Yes. Your order will be shipped via USPS and you will receive your
tracking number they day your order ships before 3 pm
Q. How long will it take to receive my order?
A. All orders ship out in 5-14 days. It can take at least 2 weeks to
receive but could take longer, depending upon any delays with our
shipping partner(s).
Q. Can I receive a refund?
A. I’m sorry but there are no refunds. I do offer exchanges and store
credit. I strongly suggest that every customer read the exchange
policy before purchasing.
Q. Sizing. Do you have a size chart?
A. Sizing information can be found here
https://chicndistress.com/pages/size-chart?
Q. Are your designer items authentic?
A. I sell very high authentic quality items that are not certified.
These items are produced with the same quality leathers and hardware
as any authentic product but at a much more affordable price.
Q. Any discount codes?
A. All new orders receive 10% off your first order with code “NEWNEW”
at checkout.
Q. If I order online, can my order be picked up or delivered?
A. All web orders must be shipped for bank dispute/chargeback
protection. You can text 708-888-5528 for help with items that are
available for pick up, no delivery available.
A. Yes. Your order will be shipped via USPS and you will receive your
tracking number they day your order ships before 3 pm
Q. How long will it take to receive my order?
A. All orders ship out in 5-14 days. It can take at least 2 weeks to
receive but could take longer, depending upon any delays with our
shipping partner(s).
Q. Can I receive a refund?
A. I’m sorry but there are no refunds. I do offer exchanges and store
credit. I strongly suggest that every customer read the exchange
policy before purchasing.
Q. Sizing. Do you have a size chart?
A. Sizing information can be found here
https://chicndistress.com/pages/size-chart?
Q. Are your designer items authentic?
A. I sell very high authentic quality items that are not certified.
These items are produced with the same quality leathers and hardware
as any authentic product but at a much more affordable price.
Q. Any discount codes?
A. All new orders receive 10% off your first order with code “NEWNEW”
at checkout.
Q. If I order online, can my order be picked up or delivered?
A. All web orders must be shipped for bank dispute/chargeback
protection. You can text 708-888-5528 for help with items that are
available for pick up, no delivery available.